Address
THERMOLINE HOME CONSULTING S.L.
Calle Paris 157
03177 San Fulgencio / Alicante / Spanien

Phone: +49 (0)160 7060 601
Mobile phone: +49 (0)160 7060 601



Tax number: B09939166
Business owner: Arno Kupec

Zweigstelle Hofheim
KP International Immobilien Hofheim
Langgasse 1
65719 Hofheim am Taunus
Germany
+49(160)7060601
 


 
General business conditions

GENERAL TERMS AND CONDITIONS OF

www.thermoline-home.com
Welcome to Thermoline-Home.com!

§ 1 Scope and provider

(1) The General Terms and Conditions (hereinafter referred to as "GTC") govern the sale of products and services by Thermoline Home Consulting S.L. (hereinafter referred to as the "Supplier") to you, in the version valid at the time of the order.

(2) Any deviating GTC of the Purchaser are rejected.

(3) Please read these terms and conditions carefully before placing an order with Thermoline Home Consulting S.L.. By placing an order with Thermoline Home Consulting S.L. you agree to the application of these terms and conditions to your order.

(4) On Thermoline-Home.com we offer the sale of the following products:

Painting colours for facades and interiors of the Thermoline brand, carbon electric floors, thermal films for insulating a house for interior and exterior use.

(5) On Thermoline-Home.com we offer the following services:

Consulting as well as sales of products for the renovation of flats and houses to save energy.

§ 2 Conclusion of the contract

(1) Contracts are not concluded directly on the website. The customer can only express his interest. A contract shall be concluded at the customer's premises or at our business premises.

(2) The offers are directed exclusively to end customers with an invoice and delivery address:

Europe-wide as well as to the USA.

In the case of individual bulky goods, the possible delivery addresses as well as the place of delivery may be restricted; the restriction is shown in the respective list price.

(3) The customer must be at least 18 years of age.

(4) The presentation of the products on the website does not constitute a legally effective offer. The presentation of the goods merely informs the customer thereof.

(5) An order constitutes an offer to Thermoline-Home.com to conclude a purchase contract. The customer makes a binding offer when he has gone through the online ordering process by entering the information requested there and clicks on the "buy" button in the last order step.

(6) The purchase contract between the Supplier and the Customer shall only be concluded by means of a declaration of acceptance by the Supplier. This takes place on the earlier of the two dates, either sending the goods or sending a confirmation of dispatch by e-mail. Please note that the confirmation of receipt of your order does not constitute a declaration of acceptance in the aforementioned sense.

(7) The validity of contracts for larger than normal household quantities as well as the commercial resale of the object of purchase requires express confirmation on the part of the supplier. This refers both to the number of products ordered as part of one order and to the placing of several orders for the same product where the individual orders comprise a quantity customary in the household.

(8) Your orders will be stored by us after the conclusion of the contract. If you lose your records relating to your orders, please contact us by email or telephone. We will send you a copy of the order data.

(9) Access to the use of the Thermoline-Home.com service requires registration.

(10) By registering, the customer accepts these GTC. The registration creates a contractual relationship between Thermoline-Home.com and the registered orderer, which is governed by the provisions of these GTC.

(11) The presentation of the service on the website does not constitute a legally effective offer. The presentation of the service merely invites the customer to make an offer.

(12) By ordering a chargeable service, the registered customer enters into a further contractual relationship with Thermoline-Home.com that is separate from the registration. The user will be informed about the respective chargeable service and the terms of payment before the conclusion of this contractual relationship. The contractual relationship is established when the orderer confirms the order and payment obligation by clicking the "buy" button.

§ 3 Description of the scope of services

The scope of services of Thermoline-Home.com consists of the following services:

The interested party can register on our site free of charge. An advisor will then contact him for advice and sale of the products listed on the website.

§ 4 Prices and shipping costs

(1) Our prices include the applicable statutory value added tax and do not include a flat rate or surcharge for shipping costs. The shipping surcharges vary depending on the delivery method and item characteristics.

(2) Despite our best efforts, a small number of products in our catalogue may be priced incorrectly. We check prices when we process your order and before we charge payment. If a product is incorrectly priced and the correct price is higher than the price on the website, we will contact you before dispatching the goods to ask if you wish to purchase the product at the correct price or cancel the order. If the correct price of a Product is lower than the price we have quoted, we will charge the lower amount and send the Product to you.

(3) The prices at the time of the order will apply. If list prices are available, the prices of the list price valid at the time of the order will apply.

(4) In order to use Thermoline-Home.com, registration is first necessary.

(5) If the user wishes to use a service for which a charge is made, he will be informed in advance of the chargeable nature of the service. In particular, the user will be informed of the respective additional scope of services, the costs incurred and the method of payment.

(6) The provider reserves the right to charge different fee models for different booking times and user groups and in particular for different periods of use, as well as to offer different scopes of services.

§ 5 Delivery and Cancellation

(1) Unless otherwise agreed, delivery will be made to the delivery address provided by the purchaser. On the website you will find information on the availability of products sold by Thermoline-Home.com (e.g. on the respective product detail page). We would like to point out that all information on the availability, dispatch or delivery of a product is merely anticipated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product.

(2) If Thermoline-Home.com discovers during the processing of your order that products ordered by you are not available, you will be informed separately by e-mail or by a message in your customer account. The legal claims of the customer remain unaffected.

(3) If a delivery to the orderer is not possible because the delivered goods do not fit through the orderer's entrance door, front door or staircase or because the orderer cannot be found at the delivery address he has given, although the delivery date was announced to the orderer with a reasonable period of notice, the orderer shall bear the costs for the unsuccessful delivery.

(4) Delivery shall be made according to the customer's method of payment. In the case of payment in advance, delivery shall be made after the payment order has been issued to the remitting credit institution. In the case of payment by Paypal, credit card, gift card, direct debit, instant bank transfer or invoice, delivery shall take place after conclusion of the contract.

(5) If your order is shipped in more than one package, you may receive a separate shipping confirmation for each package. In this case, a separate purchase contract is concluded between us with regard to each shipping confirmation for the products listed in the respective shipping confirmation. The contracting party is Thermoline Home Consulting S.L. Notwithstanding your right of cancellation, you may cancel your order for a Product free of charge at any time before we send you the relevant Dispatch Confirmation.

(6) This right to cancel does not apply to certain product groups and services, including digital content or software, which are not delivered on a physical medium (e.g. on a CD or DVD), provided that the download or use (whichever is the earlier) has begun.

§ 6 Terms of payment

(1) Any fee due shall be paid to Thermoline-Home.com in advance, on the due date, without deduction.

(2) The customer may pay for the goods or services by the following methods of payment:

- Prepayment

(3) Certain payment methods can be excluded by the supplier in individual cases.

(4) The customer is not permitted to pay for the goods or services by sending cash or cheques.

(5) If the customer chooses an online payment method, the customer thereby authorises the supplier to collect the amounts due at the time of the order.

(6) If the Supplier offers payment in advance and the Purchaser chooses this payment method, the Purchaser must transfer the invoice amount to the Supplier's account within five calendar days of receipt of the order. The supplier shall reserve the goods accordingly for five calendar days.

(7) If the supplier offers payment by credit card and the customer chooses this method of payment, the customer expressly authorises the supplier to collect the amounts due.

(8) If the Supplier offers payment by direct debit and the Customer chooses this payment method, the Customer shall grant the Supplier a SEPA basic mandate. If, in the case of payment by direct debit, a payment transaction is reversed due to a lack of funds in the account or due to incorrectly transmitted bank details, the customer shall bear the costs for this.

(9) If the supplier offers payment in advance and the customer chooses this method of payment, the customer undertakes to pay the invoice amount within 14 days of dispatch of the goods without any deduction of discount.

(10) If the customer is in default of payment, the supplier reserves the right to claim damages for default.

§ 7 Registration and termination

(1) Furthermore, the customer declares that he and, to his knowledge, no member of his household has been convicted of an intentional criminal offence that endangers the safety of third parties, in particular of a criminal offence against sexual self-determination (§§ 174 ff. StGB, an offence against life (§§ 211 ff. StGB), an offence against physical integrity (§§ 223 ff. StGB), an offence against personal freedom (§§ 232 ff. StGB), or for theft and embezzlement (§§ 242 ff. StGB) or robbery and extortion (§§ 249 ff. StGB) or for drug abuse.

(2) A user is, subject to reservation, entitled to unsubscribe in writing by post, e-mail or telephone at any time without stating a reason. At the same time, it is possible to completely and manually deactivate the user account within the data and settings in the user account. The previously concluded contractual relationship is thereby terminated.

(3) If a user has registered for a paid service, he or she can cancel the contract before the booking period at the latest. If this deadline is not met, the paid service shall be extended by this period, depending on the booking period selected, and the termination shall only take effect at the end of the subsequent booking period. Cancellation is possible by telephone, e-mail or letter and will be confirmed by us in writing. In order that your cancellation can be assigned, the full name, the deposited e-mail address and the address of the customer should be given. In case of a cancellation by telephone, the individual telephone password is required.

(4) Thermoline-Home.com may terminate the contract at its sole discretion, with or without prior notice and without giving reasons, at any time. Thermoline-Home.com further reserves the right to remove profiles and/or any content posted on the website by or on behalf of the user. In the event that Thermoline-Home.com terminates the User's registration and/or removes any profile or published content of the User, Thermoline-Home.com shall have no obligation to notify the User thereof or the reason for such termination or removal.

(5) Following any termination of any individual use of Thermoline-Home.com's services, Thermoline-Home.com reserves the right to send notice thereof to other registered users with whom Thermoline-Home.com believes it has been in contact. Thermoline-Home.com's decision to terminate the User's registration and/or notify other Users with whom Thermoline-Home.com believes the User has been in contact does not imply or imply in any way that Thermoline-Home.com is making any statements about the User's individual character, general reputation, personal characteristics or lifestyle.

(6) Users are required to refrain from intentionally or fraudulently making false statements in their profile and other areas of the Portal. Such statements may result in civil action. Furthermore, the operator reserves the right to terminate the existing contractual relationship with immediate effect in such a case.

(7) If a user's access is blocked due to culpable breach of contract and/or the contractual relationship is terminated, the user must pay compensation for the remaining term of the contract in the amount of the agreed fee less the expenses saved. The amount of the saved expenses shall be set at a flat rate of 10% of the fee. Both contracting parties are at liberty to prove that the damage and/or the saved expenses are actually higher or lower.

(8) After termination of the contractual relationship, all data of the user will be deleted by Thermoline-Home.com.

§ 8 Limitation of liability (services)

(1) Thermoline-Home.com assumes no responsibility for the content and correctness of the information in the registration and profile data of the orderers as well as other content generated by the orderers.

(2) With regard to the service sought or offered, the contract is concluded exclusively between the respective orderers involved. Therefore Thermoline-Home.com is not liable for services of the participating orderers. Accordingly, all matters relating to the relationship between the Ordering Parties, including, without limitation, the services received by a Searcher or payments due to Ordering Parties, shall be addressed directly to the relevant party. Thermoline-Home.com cannot be held responsible for and hereby expressly disclaims all liability of any kind whatsoever including claims, benefits, direct or indirect damages of any kind, conscious or unconscious, suspected or unsuspected, disclosed or undisclosed, in any way whatsoever in connection with the said matters.

(3) Thermoline Home Consulting S.L. shall only be liable for damages resulting from injury to life, body or health if they are based on an intentional or negligent breach of duty by Thermoline Home Consulting S.L. or an intentional or negligent breach of duty by a legal representative or vicarious agent of Thermoline Home Consulting S.L..

(4) Thermoline Home Consulting S.L. Europe shall only be liable for other damages, insofar as they are not based on the breach of cardinal obligations (such obligations whose fulfilment is essential for the proper performance of the contract and on whose compliance the contractual partner may regularly rely), if they are based on an intentional or grossly negligent breach of duty by Thermoline Home Consulting S.L. or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of Thermoline Home Consulting S.L..

(5) The claims for damages are limited to the foreseeable, contract-typical damage. In the event of default, they shall amount to a maximum of 5% of the order value.

(6) Claims for damages based on injury to life, limb, health or freedom become statute-barred after 30 years; otherwise after 1 year, with the statute of limitations beginning at the end of the year in which the claim arose and the creditor became aware of the circumstances giving rise to the claim and the person of the debtor or should have become aware of them without gross negligence (Section 199 (1) BGB).

(7) The provider reserves the right to check the content of a text written by a user as well as uploaded files for compliance with law and justice and, if necessary, to delete it in whole or in part.

§ 9 Offsetting and right of retention

(1) The orderer shall only have the right to offset if the orderer's counterclaim has been legally established or has not been disputed by the supplier.

(2) The customer may only exercise a right of retention insofar as your counterclaim is based on the same contractual relationship.

§ 10 Retention of title

Thermoline Home Consulting S.L. retains ownership of the goods until full payment has been made.

§ 11 Transport damage

(1) If the customer receives the goods with obvious transport damage, the supplier shall request the customer to complain about this as soon as possible.

(2) If the customer fails to make a complaint, this shall have no consequences for the statutory warranty rights. The purpose of the complaint is to enable the supplier to assert its own claims against the carrier.

§ 12 Right to claim for defects

(1) If the purchaser is a consumer, the warranty and liability for defects of the delivered object of purchase shall be governed by the statutory provisions: Accordingly, in addition to your 30-day return guarantee, purchasers in the European Union have warranty rights for a period of two years from the date of delivery of the goods and may request the repair or replacement of products purchased on Thermoline-Home.com if they prove to be defective or not as described. If the goods cannot be repaired or replaced within a reasonable time or without difficulty, you may request a refund or reduction of the purchase price.

(2) In the case of used goods, the warranty period may be shorter than two years.

(3) If the orderer is not a consumer, the defect shall be remedied by new delivery or new performance.

(4) If the customer is not a consumer, the limitation period shall be one year. This shall apply insofar as no claims for damages and reimbursement of expenses are asserted which relate to compensation for damage to body and health or to intent or gross negligence.

§ 13 Limitation of liability (products)

(1) The supplier is liable for claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations, as well as for other damages based on their intentional or grossly negligent breach of duty, or one of the legal representatives or vicarious agents of the supplier.

(2) Essential contractual obligations are obligations whose fulfilment is necessary to achieve the objective of the contract.

(3) The provider is liable for breaches of essential contractual obligations that are based on contract-typical, foreseeable damage, provided that the damage was caused by simple negligence. This limitation does not apply to claims for damages by the customer based on injury to life, limb or health.

(4) The provisions of the Product Liability Act shall remain unaffected.

(5) Insofar as the liability of Thermoline-Home.com is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.

§ 14 Cancellation policy

(1) If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions:

(2) Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods (or the last goods, part shipment or piece in the case of a contract for several goods of a uniform order or the delivery of goods in several part shipments or pieces) or from the day of the conclusion of the contract, in the case of digital content that is not delivered on a physical data carrier (e.g. CDs or DVDs), to revoke without giving reasons.

The withdrawal period for services is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must contact us:

Thermoline Home Consulting S.L.

Calle Paris 157
03177 San Fulgencio
Alicante/ Spain

e-mail: office@thermoline-home.com

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the model withdrawal form on our website or send us another clear declaration. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period and that you have returned the goods via our online return centre within the period defined below.

For additional information regarding the scope, content and explanations of the exercise, please contact our customer service.

(3) Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without delay and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract to

Thermoline Home Consulting S.L.

Calle Paris 157
03177 San Fulgencio
Alicante/ Spain

e-mail: office@thermoline-home.com

to return or hand over the goods. The deadline is met if you send the goods before the end of the 14-day period. You shall bear the direct costs of returning the goods.

(4) Exceptions to the right of withdrawal

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

The right of withdrawal does not exist or expires for the following contracts:

for the delivery of goods which are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery or which have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery;
for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
for services, if Thermoline-Home.com has provided these in full and you have noted and expressly agreed prior to placing the order that we may commence the provision of the service and you lose your right of withdrawal upon complete fulfilment of the contract;
for the supply of newspapers, periodicals or magazines, other than subscription contracts; and
for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the sales contract, but the delivery of which can only take place after 30 days and the current value of which depends on fluctuations in the market over which the trader has no control.


§ 15 Exclusion of the right of withdrawal

(1) The right of withdrawal shall not apply to contracts

for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
(2) The right of withdrawal expires prematurely in the case of contracts for the delivery of

for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

§ 16 Data protection

(1) If personal data (e.g. name, address, e-mail address) is collected, we undertake to obtain your prior consent. We undertake not to pass on any data to third parties unless you have given your prior consent.

(2) We would like to point out that the transmission of data on the Internet (e.g. by e-mail) can have security gaps. Accordingly, an error-free and trouble-free protection of third party data cannot be fully guaranteed. Our liability in this respect is excluded.

(3) Third parties are not entitled to use contact data for commercial activities, provided that the provider has given prior written consent to the persons concerned.

(4) You have the right at any time to receive complete and free information from Thermoline-Home.com about the data concerning you.

(5) Furthermore, there is a right to rectification/deletion of data/restriction of processing for the user.

§ 17 Cookies

(1) We may use cookies to display our product range. Cookies are small text files that are stored locally in the cache of the site visitor's internet browser.

(2) Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

(3) Through the use of cookies, the users of this website can provide more user-friendly services that would not be possible without the cookie setting.

(4) We would like to point out that some of these cookies are transferred from our server to your computer system, whereby these are mostly so-called session-related cookies. Session-related cookies are characterised by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognise your computer system on your next visit (so-called permanent cookies).

(5) You can object to the storage of cookies, for this purpose a banner is available to which you can object/accept.

(6) You can, of course, set your browser so that no cookies are stored on your hard drive or so that cookies that have already been stored are deleted again. The instructions regarding the prevention and deletion of cookies can be found in the help function of your browser or software manufacturer.

§ 18 Jurisdiction and applicable law

(1) The law of the Federal Republic of Germany shall apply exclusively to differences of opinion and disputes on the occasion of this contract, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) The sole place of jurisdiction for orders placed by merchants, legal entities under public law or special funds under public law is the registered office of the supplier.

§ 19 Final provisions

(1) The contract language is German.

(2) We do not offer any products or services for purchase by minors. Our products for children can only be purchased by adults. If you are under 18, you may only use Thermoline-Home.com with the involvement of a parent or guardian.

(3) If you breach these T&Cs and we do nothing about it, we will still be entitled to exercise our rights on any other occasion on which you breach these Terms of Sale.

(4) We reserve the right to make changes to our website, rules and regulations, terms and conditions including these T&Cs at any time. Your order will be subject to the terms of sale, terms of agreement and terms and conditions in force at the time you place your order, unless a change to these terms is required by law or government order (in which case they will also apply to orders you have previously placed). If any provision of these Terms of Sale is invalid, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

(5) The invalidity of any provision shall not affect the validity of the other provisions under the contract. Should this occur, the provision shall be replaced according to meaning and purpose by another legally permissible provision which corresponds to the meaning and purpose of the invalid provision.


 
Cookies
Cookies briefly explained:

Cookies are small text files that are stored by the browser on the user's device to store certain information. The next time you visit our website with the same device, the information stored in cookies will be sent back to our website ("First Party Cookie") or to another website to which the cookie belongs ("Third Party Cookie").

Through the information stored and returned in the cookie, the respective website recognizes that the user has already accessed and visited it with the browser of his end device. We use this information in order to be able to optimally display the website to the user according to his interests.

However, only the cookie itself is identified on the device. Any further storage of personal data will only take place if the user gives us his express consent or if this storage is absolutely necessary in order to be able to use the offered and called up service.

 

Consent to the use of cookies

Cookies that are not absolutely necessary to provide the services on this website are only used after you have given your consent. By giving consent to the use of cookies on the basis of a notice given by us on the website ("cookie banner"), the user agrees to the use of cookies.

The user can adjust his cookie settings individually at any time, for example by activating or deactivating individual cookie categories.

 

Deactivation or deletion of all cookies

The user can set his browser so that the storage of cookies on his device is generally prevented or he is asked every time whether he agrees to the setting of cookies. Once set, the user can delete cookies at any time. How it all works is described in the help function of the respective web browser or search here via Google.

A general deactivation of cookies can lead to functional restrictions of this website.

 

Legal basis

If the user has given consent to the use of cookies on the basis of a notice given by us on the website ("cookie banner"), the lawfulness of data processing is based on Art. 6 Para. 1 S. 1 lit. f GDPR. If no consent is requested, our legitimate interest (i.e. interest in the analysis, optimization and economic operation of this website and services) within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR is the legal basis for the use of cookies.

 

Categories of cookies used:

1. Strictly necessary cookies
The strictly necessary cookies are only used by the operator of the website. These cookies ensure functions without which this website cannot be used as intended. Therefore, absolutely necessary cookies cannot be deactivated or activated individually.

2. Functional cookies
The functional cookies enable this website to save information already provided by the user and to offer improved and personalized functions based on this. These cookies only collect and store anonymized information. These cookies do not track user movements on other websites.

3. Performance cookies
The performance cookies collect information about how this website is used. The website operator uses these cookies to improve the attractiveness, content and functionality of the website.

The deactivation of functional and performance cookies can lead to functional restrictions of this website.

4. Marketing / third party cookies
Marketing / third party cookies come, among other things, from external advertising companies and are used to collect information about the websites visited by the user, e.g. to create target group-oriented advertising for the user.

 

Here are details about the cookies we use for our website:

1. Strictly necessary cookies

Providers Surname Purpose Validity
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This website  resolution Optimized delivery of images for smartphones  7 days 


2. Functional cookies

Providers Surname Purpose Validity
No entries available


3. Performance cookies

Providers Surname Purpose Validity
No entries available


4. Marketing / third party cookies

Providers Surname Purpose Validity
Google  _gat_gtag_UA_1068
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Used by Google Analytics to limit the request rate.  1 day 


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Data protection

Inhalt des Onlineangebotes
 

The author accepts no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, insofar as there is no demonstrable intentional or grossly negligent fault on the part of the author.

All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without separate announcement or to discontinue publication temporarily or permanently.

References and links
 

In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the author's area of responsibility, a liability obligation would only come into force if the author had knowledge of the content and it would be technically possible and reasonable for him to prevent use in the case of illegal content.

The author hereby expressly declares that at the time the links were created, no illegal content was discernible on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. For this reason, he hereby expressly distances himself from all contents of all linked pages that were changed after the link was created. This statement applies to all links and references set within the author's own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the author to which external write access is possible. Liability for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of such information lies solely with the provider of the page to which reference is made, and not with the person who merely refers to the respective publication via links.

Copyright and trademark law

The author endeavours to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to use licence-free graphics, sound documents, video sequences and texts.

All brand names and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties!

The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.


Datenschutz

If the opportunity for the input of personal or business data (email addresses, name, addresses) is given, the input of these data takes place voluntarily. The use and payment of all offered services are permitted - if and so far technically possible and reasonable - without specification of any personal data or under specification of anonymised data or an alias. The use of published postal addresses, telephone or fax numbers and email addresses for marketing purposes is prohibited, offenders sending unwanted spam messages will be punished. We expressly reserve the right to take legal action against the senders of so-called spam mails in the event of violations of this prohibition.

Registration on our website

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this data protection declaration.

Provision of chargeable services

For the provision of chargeable services, we request additional data, such as payment details. To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Newsletter

When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances). For an effective registration, we require a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double-opt-in" procedure. For this purpose, we log the order for the newsletter, the sending of a confirmation e-mail and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties. You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time. There is a corresponding link in every newsletter. You can also unsubscribe at any time directly on this website or inform us of your wish to do so using the contact options provided at the end of this document.

Contact form

If you contact us by e-mail or contact form, the information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Use of Google Analytics

 

This website uses Google Analytics, a web analytics service provided by Google, Inc (hereafter: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link: Browser add-on to deactivate Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link . This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.


Use of script libraries (Google Web Fonts)
 

In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Webfonts (https://www.google.com/webfonts/) on this website. Google Webfonts are transferred to your browser's cache to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - although it is currently unclear whether and, if so, for what purposes - that the operators of such libraries collect data.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/


Use of Google Maps
 

This website uses Google Maps API to visually display geographical information. When using Google Maps, Google also collects, processes and uses data about visitors' use of the map functions. You can find more information about data processing by Google in the Google privacy policy. There you can also change your personal privacy settings in the Privacy Centre.

Detailed instructions on managing your own data in connection with Google products can be found here.

Embedded YouTube videos

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your Youtube account first.

If a Youtube video is started, the provider uses cookies that collect information about user behaviour.

If you have deactivated the saving of cookies for the Google Ad programme, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at "Youtube" can be found in the provider's data protection statement at: https://www.google.de/intl/de/policies/privacy/


Social Plugins

Social plugins from the providers listed below are used on our websites. You can recognise the plugins by the fact that they are marked with the corresponding logo. Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider by using a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We ourselves do not collect any personal data by means of the social plugins or about their use. We have no influence on what data an activated plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the provider's services is established and that at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

 

We have integrated the social media buttons of the following companies on our website:

- Facebook Inc (1601 S. California Ave - Palo Alto - CA 94304 - USA).
- Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)
- Google Plus/Google Inc. (1600 Amphitheatre Parkway - Mountain View - CA 94043 - USA)
- Whatsapp
- XING AG (Gänsemarkt 43 - 20354 Hamburg - Germany)

Your rights to information, correction, blocking, deletion and objection

You have the right to obtain information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or, apart from the mandatory data storage for business processing, deleted. Please contact our data protection officer for this purpose. You will find the contact details at the bottom of this page. To ensure that a blocking of data can be taken into account at any time, this data must be kept in a blocking file for control purposes. You can also request the deletion of data, unless there is a legal archiving obligation. If such an obligation exists, we will block your data upon request. You can make changes or revoke consent by notifying us accordingly with effect for the future.

Collection of general information

When you access our website, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the contents of web pages requested by you and is compulsory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimise our website and the technology behind it.

Legal validity of this disclaimer

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

Change to our privacy policy

 

We reserve the right to amend this data protection declaration from time to time so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

The data protection declaration was created with the data protection declaration generator of activeMind AG.


 
Cancellation policy

Right of Cancellation
You have the right to cancel this contract within 14 days without giving a reason.

The period of cancellation is 14 days from the day the contract is signed.
In order to exercise your right to cancel, you must provide us with a clear statement (e.g. a letter send by post, fax or email) about your decision to cancel this contract.

The cancellation should be addressed to:

THERMOLINE HOME CONSULTING S.L.
Calle Paris 157
03177 San Fulgencio / Alicante / Spanien

Phone: +49 (0)160 7060 601
Mobile phone: +49 (0)160 7060 601
E-mail: office@thermoline-home.com

You may, but do not have to, use the enclosed sample cancellation form.

To ensure the cancellation period is upheld, it is sufficient to inform us of your decision to exercise the right of cancellation before the cancellation period has elapsed.

Results of cancellation
If you cancel this contract, we are obliged to reimburse all payments that we have received from you, including delivery costs (excluding additional costs which arose from your selection of a delivery method other than the one we offered as the cheapest standard delivery option) immediately, and within a maximum of 14 days after we receive notice of your decision to cancel this contract. We will use the same payment method for reimbursement that you employed for the original transaction, unless we have expressly agreed upon another method; under no circumstances will any charges arise from this reimbursement.

If you requested for the service to start within the cancellation period, you are obliged to pay us an appropriate sum, which corresponds to the proportion of the services already provided up to the point at which you inform us of the decision to exercise the right to cancel with regard to this contract, in comparison with the overall scope of the services agreed upon in the contract.